Sunrise Lodge is committed to providing all our Guests and Owners a safe and responsible rental experience. With the abundant uncertainties around the Covid-19 pandemic situation moving into 2022, we have adjusted our regular Payment, Change and Cancellation Policies. These 2022 updated policies provide a level of flexibility in both timeline commitments and payment obligations.
30 days prior to Arrival Date, the Manager will email Renter requesting confirmation of reservation.
A Renter wishing to change a reservation will need to contact Owner/Manager.
A Renter wishing to cancel a reservation will have his/her deposit (less 5% booking fee) refunded.
A Renter wishing to firm up reservation will be sent a secure link to make his/her security deposit.
A Renter cancelling 1-29 days before Arrival Date will forfeit 100% of the Rental Fee. If some or all dates are successfully rebooked to another group, you will receive a refund, pro-rated, less a cancellation fee $200 and the 5% booking fee.
An Owner/Manager reserves the right to cancel a Rental Agreement at any time, at which point all payments will be refunded to Renter.
Should the Property not be available due to COVID-19 safety measures, or Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), all payments will be refunded to Renter.